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Server stopped showing up even when connecting locally.

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I've been running the Plex Media Server fine for about 5 years or more now. Today it stopped working after I removed a bunch of old devices on the Devices tab. I saw a banner at the top that said "Unclaimed Plex Media Server, click here to claim it". Upon clicking that it said "Server settings unavailable".

  • I tried connecting to plex.tv/web/app as well as <myip>:32400/web and while I can get the web client to show up at both URLs, i am only seeing remote servers, and the Server option isn't available under Settings. If I manually enter the URL for the server setting page <myip>:32400/web/index.html#!/settings/server I get the message "Server settings are restricted from shared users."

  • I tried logging out and in again on both plex.tv as well as my connecting locally. Still no server settings showing up.

  • I tried sudo service plexmediaserver stop and start and it did not work.
  • I tried a hard reboot of the computer, did not work.
  • If I navigate to $PLEX_HOME/Library/Application Support/Plex Media Server/Plug-ins there are directories for Framework.bundle, System.bundle, or WebClient.bundle. So that idea wont work.
  • I am definetly logged in as the admin on the account, its the only account on the system.
  • Monitoring the logs, I am seeing the scanner run every so often still. So I'm guessing the server is sorta running still, but for some reason the clients don't see it?

So I'm stuck, nothing works.. any ideas?

SOLVED: Apparently connecting locally doesn't just mean hit up your <homeip>:32400, but you actually have to actually be on the same physical network. I got confused thinking connect locally just meant not to use the plex.tv/web/app link. After port forwarding ssh <homeip> -L 32400:localhost:32400, I was able to goto http://localhost:32400/web and see the server settings and log into myplex from there.


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