So I'm trying to add planet earth II as a new show, but it keeps scraping incorrectly.
I had issues with it adding as a second copy of episode 1-6 for the regular planet earth (PE1?) so I've removed PE1 for now to test.
Now when adding PE2, it immediately scrapes as PE1. (I cleaned bundles and deleted before adding it) When trying to fix an incorrect match, plex will not find PE2 regardless of how I search. I even tried searching by TVDB ID (a tip i saw on the plex site) and it doesn't find it by ID.
What kind of filtering is happening between plex searching TVDB and then displaying the results? PE2 is clearly visible and available when searching TVDB itself through a browser.
Few more pieces of info:
I have TVDB set as primary and properly configured in my TV agent settings.
I've tried adding PE2 as a season 2 to PE1 as suggested by a few posts on reddit, didnt work. (didnt expect it to since TVDB lists them as individual shows (IDs).
Any help would be great, although based on my troubleshooting, it seems the issue is with PLEX either not finding PE2 on TVDB, or not displaying it after searching TVDB.