I am running a Plex docker on a unRAID server. I am also using SABnzbd, Couchpotato, and Sickbeard. Plex was doing everything perfectly up until a couple of days ago. Now any new movie tv show that I download, Plex will not download the metadata for it.
The adding to the library, naming and playing of the movie works just fine. It is only the downloading of the metadata that is not working. it takes a screenshot at some point during the movie and uses that as the poster and background instead of downloading the metadata. So far the only way I have been able to get the proper posters is to add them manually.
The metadata download for TV shows also is not working. Any new TV show gets added to the Plex library fine and it plays and sorts it fine, but it won't name the episodes correctly on top of not downloading the metadata. The file is named correctly but instead of Plex putting the title of the show in it just leaves it with the title of 'Episode 3' (or whichever number episode it is).
All of my previously downloaded and added movies and tv shows have retained their metadata, none of that was lost or anything, new movies are the only ones causing the problem.
This started 2 days ago and I've been reading tons of forums and tried many things and I just can't figure this one out. I've tried restarting plex, I have uninstalled it and reinstalled it, I've checked to make sure it is up to date (I am on version 2.4.0), I have forced a refresh, I have tried refreshing the individual movies that aren't receiving the metadata instead of the entire library, and I have tried doing a manual match (that is the only option i get, unmatch is not an option) but no matter how I do a match search it always tells me 'No search results found' (I am using Freebase and the Movie Database as agents).
I did some maintenance work on my server a couple days ago. My SABnzbd wasn't downloading any nzb's that was added to it and Couchpotato wouldn't search for anything. I uninstalled and reinstalled both of those dockers and that fixed the issues I was having with those. Then I gave my server a static IP because it was still using DHCP and then I rebooted it. I don't know how that could have an affect on Plex, but its been since then that I have been having the problems with the metadata.
I also noticed that I cannot sign into my Plex account. If I go to https://plex.tv/ I can sign in just fine. So I know what my credentials are, but every time I try to sign in on the Plex web app, it comes back with an error "There was a problem with signing into Plex."
Could have setting a static IP messed Plex up this much? All of my other dockers are working flawlessly, but since doing that maintenance work the other day now my Plex doesn't want to do everything correctly.
Is anyone able to help me with this?