Quantcast
Channel: Linux — Plex Forums
Viewing all articles
Browse latest Browse all 7311

Plex suddenly won't download metadata

$
0
0

I am running a Plex docker on a unRAID server. I am also using SABnzbd, Couchpotato, and Sickbeard. Plex was doing everything perfectly up until a couple of days ago. Now any new movie that I download, Plex will not download the metadata for it.

The adding to the library, naming and playing of the movie works just fine. It is only the downloading of the metadata that is not working. it takes a screenshot at some point during the movie and uses that as the poster and background instead of downloading the metadata. So far the only way I have been able to get the proper posters is to add them manually. The metadata download for TV shows works okay, it just doesn't work for movies. And all of my previously downloaded and added movies have retained their metadata, none of that was lost or anything, new movies are the only ones causing the problem.

This started 2 days ago and I've been reading tons of forums and tried many things and I just can't figure this one out. I've tried restarting plex, I have uninstalled it and reinstalled it, I've checked to make sure it is up to date (I am on version 2.4.0), I have forced a refresh, I have tried refreshing the individual movies that aren't receiving the metadata instead of the entire library, and I have tried doing a manual match (that is the only option i get, unmatch is not an option) but no matter how I do a match search it always tells me 'No search results found' (I am using Freebase and the Movie Database as agents).

I did some maintenance work on my server a couple days ago. My SABnzbd wasn't downloading any nzb's that was added to it and Couchpotato wouldn't search for anything. I uninstalled and reinstalled both of those dockers and that fixed the issues I was having with those. Then I gave my server a static IP because it was still using DHCP and then I rebooted it. I don't know how that could have an affect on Plex, but its been since then that I have been having the problems with the metadata.

Is anyone able to help me with this?


Viewing all articles
Browse latest Browse all 7311

Trending Articles