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Unable to add movies from mounted folders in Ubuntu

Hi,

I just installed and configured plexserver on my Ubuntu 16.10. I have two NTFS external drives mounted under the user xxx1 and group with the same name xxx1. I also have a ext4 internal hdd drive mounted under the user xxx1 and group xxx1 (same user and group)

When I add a local folder (home partition) to the library, I am able to see some video files (not all are showing up). However, I am not able to see anything from the NTFS external drives or internal EXT4 mounted drives.

I have added plex user to xxx1 group and the drives are mounted under xxx1

Tried every possible advises from online and surprisingly it doesn't work for me.


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