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Watch Later - Plex Media Server Not Responding

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Hello,
I'm having issues on videos (youtube) sent to "watch later" queue. It works ONLY on the plex admin account. If I send a video to the "watch later" queue for a normal user, if the user tries to play the video (it's correctly added on the queue) I get this error:

"Plex Media Server is not responding".

How to solve?

Thanks!

Simon


Fail to match media

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Not sure if this is the right subforum for this.
Have recently upgraded Plex on Linux to v1.1.3

I am having trouble matching a movie:

I have tried to input the IMDB id into the search field, but no it cannot find it.
Search for exact title, using agent TheMovieDB and it cannot find it either, though it is there as I found it on their web page.
https://www.themoviedb.org/tv/4832-superstorm
But "No matches found" in Plex.

Tried using Agent Plex Movie, but no Superstorm, only Superstar. Is it stupid or something.

I have read that Miniseries thrive better under TV Shows, but I prefer it under movies as I do not like mixing Mini Series and my TV Shows, and also it is on The Movie Database and IMDB.

PMS on Raspberry3 on Raspbian doesn't show cover

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Hi guys,

i tried to fix this problem since 3 days but i didn't find a solution. (maybe i am to dumb to find it in the web).

My PMS on Raspberry3 with Raspbian doesn't show cover but metadata, episodenames and themes are correct.

fanart log:

2016-09-09 18:51:24,578 (717ff460) :  DEBUG (networking:166) - Requesting 'https://webservice.fanart.tv/v3/tv/73871'
2016-09-09 18:51:25,973 (717ff460) :  DEBUG (networking:166) - Requesting 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-5061d6de32522.jpg/preview.jpg'
2016-09-09 18:51:26,143 (717ff460) :  DEBUG (networking:198) - Not caching 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-5061d6de32522.jpg/preview.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)
2016-09-09 18:51:26,648 (717ff460) :  DEBUG (networking:166) - Requesting 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-5061d7b964c64.jpg/preview.jpg'
2016-09-09 18:51:26,803 (717ff460) :  DEBUG (networking:198) - Not caching 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-5061d7b964c64.jpg/preview.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)
2016-09-09 18:51:27,001 (707ff460) :  DEBUG (runtime:924) - Response: [200] str, 604 bytes
2016-09-09 18:51:27,021 (707ff460) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.fanarttv/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNAp$
2016-09-09 18:51:27,025 (707ff460) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.fanarttv/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNAp$
2016-09-09 18:51:27,028 (707ff460) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.themoviedb://1434?lang=en
2016-09-09 18:51:27,030 (707ff460) :  ERROR (model:205) - Cannot read model from /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/TV Shows/b/4b0ecb4bf1c764da7a01258a1fe471ad326d161.bundle/Contents/com.plex$
2016-09-09 18:51:27,031 (707ff460) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/library/metadata/16/tree'
2016-09-09 18:51:27,063 (707ff460) :  DEBUG (networking:166) - Requesting 'https://webservice.fanart.tv/v3/tv/75978'
2016-09-09 18:51:27,309 (717ff460) :  DEBUG (networking:166) - Requesting 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-5061d7b965468.jpg/preview.jpg'
2016-09-09 18:51:27,433 (717ff460) :  DEBUG (networking:198) - Not caching 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-5061d7b965468.jpg/preview.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)
2016-09-09 18:51:27,938 (717ff460) :  DEBUG (networking:166) - Requesting 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-506202c5ea62d.jpg/preview.jpg'
2016-09-09 18:51:28,092 (717ff460) :  DEBUG (networking:198) - Not caching 'http://assets.fanart.tv/fanart/tv/73871/showbackground/futurama-506202c5ea62d.jpg/preview.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)
2016-09-09 18:51:28,343 (707ff460) :  DEBUG (networking:166) - Requesting 'http://assets.fanart.tv/fanart/tv/75978/showbackground/family-guy-5198f57c1063d.jpg/preview.jpg'
2016-09-09 18:51:28,467 (707ff460) :  DEBUG (networking:198) - Not caching 'http://assets.fanart.tv/fanart/tv/75978/showbackground/family-guy-5198f57c1063d.jpg/preview.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)

TVDB Log:

2016-09-09 18:51:41,481 (706ff460) :  DEBUG (networking:166) - Requesting 'https://tvdb2.plex.tv/login'
2016-09-09 18:51:41,792 (716ff460) :  DEBUG (networking:161) - Fetching 'https://tvdb2.plex.tv/series/75978?lang=en' from the HTTP cache
2016-09-09 18:51:41,810 (716ff460) :  DEBUG (networking:161) - Fetching 'https://tvdb2.plex.tv/series/75978/actors' from the HTTP cache
2016-09-09 18:51:41,848 (716ff460) :  DEBUG (networking:161) - Fetching 'https://meta.plex.tv/tv_e/75978/family+guy/1999' from the HTTP cache
2016-09-09 18:51:41,875 (716ff460) :  DEBUG (networking:161) - Fetching 'https://tvdb2.plex.tv/series/75978/episodes?page=1' from the HTTP cache
2016-09-09 18:51:41,897 (716ff460) :  DEBUG (networking:161) - Fetching 'https://tvdb2.plex.tv/series/75978/episodes?page=2' from the HTTP cache
2016-09-09 18:51:41,920 (716ff460) :  DEBUG (networking:161) - Fetching 'https://tvdb2.plex.tv/series/75978/episodes?page=3' from the HTTP cache
2016-09-09 18:51:44,776 (6ecff460) :  DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/posters/75978-13.jpg'
2016-09-09 18:51:44,776 (6fcff460) :  DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/fanart/original/75978-12.jpg'
2016-09-09 18:51:44,785 (6dcff460) :  DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/graphical/249-g2.jpg'
2016-09-09 18:51:44,955 (6e4ff460) :  DEBUG (networking:198) - Not caching 'https://thetvdb.com/banners/_cache/graphical/75978-g.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)
2016-09-09 18:51:44,963 (6e4ff460) :  DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/blank/75978-2.jpg'
2016-09-09 18:51:44,978 (6f4ff460) :  DEBUG (networking:198) - Not caching 'https://thetvdb.com/banners/_cache/graphical/75978-g23.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)
2016-09-09 18:51:44,986 (6f4ff460) :  DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/seasons/348-1.jpg'
2016-09-09 18:51:45,025 (6c4ff460) :  DEBUG (networking:198) - Not caching 'https://thetvdb.com/banners/_cache/graphical/73871-g24.jpg' (content type 'image/jpeg' not cacheable in Agent plug-ins)

This are not the hole logfiles but i think it have somthing to do with the "Not caching" thing.

I tested it for 4 months with an vm and debian jessie and there was no problems - also i tried pms on windows 10 and it works also.

The user plex is the owner of all files and the /var/lib/plexmediaserver/ folder (there are also the mp4 files).
chmod is: drwxr-xr-x plex nogroup - there is no plex group on my system.

Maybes someone can help me.

Upgrading to 1.0.1 breaks apache2 proxy pass configuration

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I noticed that after upgrading to 1.0.1, my Apache2 proxy pass utility was broken. Reverting to 1.0.0 fixes the issue.

<Location /plex>
#RewriteCond %{X-Plex-Client-Identifier} ^(.*)$ 
#RewriteRule ^/$ /plex/$1        
ProxyPass http://localhost:32400
ProxyPassReverse http://localhost:32400
</Location>
<Location /web>
ProxyPass http://localhost:32400/web
ProxyPassReverse http://localhost:32400/web
</Location>

Is what I have in place for Plex.

Not sure what updates were made for the upgrade to the backend.

How to download server logs? No "Help" button

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This page says I can easily download server logs under the "Help" menu but my web interface to the server shows no such menu item.

Version 1.1.3.2700

Screenshot here: http://imgur.com/a/S0xKn

So how are we supposed to get logs?

Adding my music made Plex Slow and unresponsive

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I have just added my extensive music collection to Plex.

Not sure if it has anything to do with the server.

Sometimes clicking on an artist Plex Web shows nothing, just spinning the wheel.

Sometimes it tells me "The media you're trying to access doesn't seem to exist".

Scrolling down the collection is slow, sometimes tumbnails take a few seconds to display. Sometimes it does not show anything when scrolling, just the spinning wheel.
Excessive refresh and back and forth solves it for once then it is buggy again.
When it stops displaying artists/albums it always stop at the exact same row, after E and nothing displays for F to Z. When this happens I cannot get into any of the artists that are displayed.

My music collection consists of >25000 tracks, >1700 albums and 283 artists.

The web browser with Plex Web is open on the same server running Plex Server.

This is from the server log

Sep 10, 2016 11:29:24.428 [0x7f537effe700] ERROR - handle_stream_read error 335544539 short read
Sep 10, 2016 11:29:26.458 [0x7f537effe700] ERROR - handle_stream_read error 335544539 short read
Sep 10, 2016 11:29:26.983 [0x7f53727f6700] INFO - AutoUpdate: no updates available
Sep 10, 2016 11:29:36.561 [0x7f53737f8700] WARN - [CompanionPlayer] We already have a handler, overwriting.
Sep 10, 2016 11:29:36.627 [0x7f53717f4700] WARN - [CompanionPlayer] We already have a handler, overwriting.
Sep 10, 2016 11:29:36.702 [0x7f5373ff9700] WARN - [CompanionPlayer] We already have a handler, overwriting.
Sep 10, 2016 11:29:36.778 [0x7f5374ffb700] WARN - [CompanionPlayer] We already have a handler, overwriting.
Sep 10, 2016 11:29:48.642 [0x7f53737f8700] WARN - [CompanionPlayer] We already have a handler, overwriting.
Sep 10, 2016 11:31:46.335 [0x7f537effe700] ERROR - handle_stream_read error 2 End of file
Sep 10, 2016 11:31:46.336 [0x7f537effe700] WARN - LongPoll: Got error, closing.
Sep 10, 2016 11:31:48.392 [0x7f537effe700] ERROR - handle_stream_read error 335544539 short read
Sep 10, 2016 11:31:51.478 [0x7f53747fa700] INFO - AutoUpdate: no updates available
Sep 10, 2016 11:33:53.809 [0x7f537e7fd700] ERROR - handle_stream_read error 335544539 short read
Sep 10, 2016 11:33:53.809 [0x7f537e7fd700] WARN - LongPoll: Got error, closing.
Sep 10, 2016 11:33:53.812 [0x7f537effe700] ERROR - handle_stream_read error 2 End of file
Sep 10, 2016 11:33:54.751 [0x7f537effe700] ERROR - handle_stream_read error 335544539 short read
Sep 10, 2016 11:33:55.143 [0x7f53757fc700] INFO - AutoUpdate: no updates available
Sep 10, 2016 11:34:27.053 [0x7f537effe700] ERROR - handle_stream_read error 2 End of file
Sep 10, 2016 11:34:27.054 [0x7f537effe700] WARN - LongPoll: Got error, closing.
Sep 10, 2016 11:34:27.862 [0x7f537e7fd700] ERROR - handle_stream_read error 335544539 short read
Sep 10, 2016 11:34:31.519 [0x7f53737f8700] INFO - AutoUpdate: no updates available

Plex Media Server for Debian

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UPDATED 28 April 2016
New key for the server please update by
sudo curl http://shell.ninthgate.se/packages/shell.ninthgate.se.gpg.key | sudo apt-key add -

I have also removed the squeeze repo. (NOTE it still works on squeeze but change squeeze for wheezy in /etc/apt/source.list.d/plexmediaserver.list

Another thing I have added to the repo is Jessie (IF JESSIE IS RUNNING SYSTEMD).
This is just the ordinary Ubuntu package provided by PLEX.



Origninal modified post --->
Plex Media Server Repo for Debian

Hi.
We have decided to lock the other Debian thread and start a new one so I can edit the first post since Origin is no longer and has not been maintaing this package for a while.

All credits goes to Tobias and the other at Plex for PMS and the init script for Debian were made by Origin. I have just taken all there work and efforts and repacked it for Debian since the ubuntu package is not compatible since the change to upstart.

Down here is the instructions for installing PMS from my repo. This packages is for now compatible with Debian Squeeze , Wheezy and OpenMediaVault 0.3 , 0.4

First Time install

sudo apt-get install curl

If you are running Squeeze,Wheezy or Jessie with SYSVINIT
echo "deb http://shell.ninthgate.se/packages/debian wheezy main" | sudo tee -a /etc/apt/sources.list.d/plexmediaserver.list

if you are running Jessie with systemd
echo "deb http://shell.ninthgate.se/packages/debian jessie main" | sudo tee -a /etc/apt/sources.list.d/plexmediaserver.list
sudo curl http://shell.ninthgate.se/packages/shell.ninthgate.se.gpg.key | sudo apt-key add -
sudo apt-get update
sudo apt-get install plexmediaserver


Upgrading

sudo apt-get update
sudo apt-get upgrade



The init script Original by Origin with a minor modification by me

#!/bin/sh
### BEGIN INIT INFO
# Provides:          plexmediaserver
# Required-Start:    $remote_fs $syslog $networking
# Required-Stop:
# Default-Start:     2 3 4 5
# Default-Stop:      0 1 6
# Short-Description: Plex Media Server
# Description:       Plex Media Server for Linux,
#                    More information at http://www.plexapp.com
#                    Many thanks to the great PlexApp team for their wonderfull job !
# Author:            Cedric Quillevere / origin@killy.net
# Rewamped           Christian Svedin / christian.svedin@gmail.com
# Version:           1.2
### END INIT INFO
 
# Read configuration variable file if it is present
[ -r /etc/default/plexmediaserver ] && . /etc/default/plexmediaserver
 
test -f "/usr/lib/plexmediaserver/start.sh" || exit 0
 
plex_running=`ps ax | grep "\./Plex Media Server" | awk '{ print $1 }' | wc -l`
 
case "$1" in
    start)
        if [ "$plex_running" -gt 1 ]; then
                echo "Plex already running..."
                exit 0
        fi
        echo -n "Starting Plex Media Server: "
        su -l $PLEX_MEDIA_SERVER_USER -c "/usr/sbin/start_pms &" >/dev/null 2>&1
        sleep 1
        echo "done"
        ;;
    stop)
        if [ "$plex_running" -eq 1 ]; then
                echo "Plex Media Server is not running (no process found)..."
                exit 0
        fi
        echo -n "Killing Plex Media Server: "
        # Trying to kill the Plex Media Server itself but also the Plug-ins
        ps ax | grep "Plex Media Server" | awk '{ print $1 }' | xargs kill -9 >/dev/null 2>&1
        ps ax | grep "Plex DLNA Server" | awk '{ print $1 }' | xargs kill -9 >/dev/null 2>&1
        sleep 1
        echo "done"
        ;;
    restart)
        sh $0 stop
        sh $0 start
        ;;
    status)
        if [ "$plex_running" -gt 1 ]; then
                echo "Plex Media Server process running."
        else
                echo "It seems that Plex Media Server isn't running (no process found)."
        fi
        ;;
    *)
        echo "Usage: $0 {start|stop|restart|status}"
        exit 1
        ;;
esac
 
exit 0
 

Trying to add a Networked Drive to Plex

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Hi.

I am a complete newbie to Ubuntu and Plex, which makes me a bit of a basket case. I am relying on the kindness of strangers :)

I have a Ubuntu 16.04 computer that has Plex Media Server installed. As part of the installation process, I attempted to give Plex the location of my iTunes library, my only real present source of movies and TV shows. The iTunes library is on a networked share that shares files between a few household macs and this Ubuntu machine.

The Ubuntu computer shows the drive as mounted in the Files file manager. I can access and open files on the same drive from Ubuntu [and the macs, of course].

But I have not been able to give Plex the location of the networked folder, despite the fact that the drive is mounted. I may be doing something wrong in Plex land or Ubuntu land.

Can someone steer me in the right direction?

Thanks.


Buffering Issues as of Late

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Recently myself and people using my Plex Server across many devices are having buffering issues. Normally which leads to Plex saying it has a poor or slow connection to the server. I can't figure out why it is having issues now, when I have never had any issues in the past.

Plex Version 1.1.3.2700
Transcoder Quality: Prefer Faster Speed
CentOS 6.8
Running on a VM w/ 8 Cores Intel Xeon X5570 @ 2.93GHz
12GB of memory

Testing download speed........................................
Download: 81.69 Mbit/s
Testing upload speed..................................................
Upload: 19.39 Mbit/s

Sep 02, 2016 21:17:15.585 [0x7f2c37e3b700] VERBOSE -  * speed => 7.0
Sep 02, 2016 21:17:23.245 [0x7f2c387ff700] VERBOSE -  * speed => 7.4
Sep 02, 2016 21:17:23.748 [0x7f2c37e3b700] VERBOSE -  * speed => 9.3

Plexmediaserver stops working after update to 1.1.3.2700 opensuse leap

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Hello,
After updating plexmediaserver from version 0.9.15.2.1663 the server stops working.

Im using fedora rpm 64bit version and everything is working ok.

Im trying to see whats the problem.
comand : systemctl -l status plexmediaserver.service

"
plexmediaserver.service - Plex Media Server for Linux
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled)
Active: failed (Result: start-limit) since Sáb 2016-09-10 16:12:59 WEST; 33min ago
Process: 23254 ExecStart=/bin/sh -c LD_LIBRARY_PATH=/usr/lib/plexmediaserver /usr/lib/plexmediaserver/Plex\ Media\ Server (code=exited, status=255)
Process: 23251 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" (code=exited, status=0/SUCCESS)
Main PID: 23254 (code=exited, status=255)

Set 10 16:12:54 catarino systemd[1]: Unit plexmediaserver.service entered failed state.
Set 10 16:12:59 catarino systemd[1]: plexmediaserver.service holdoff time over, scheduling restart.
Set 10 16:12:59 catarino systemd[1]: Stopping Plex Media Server for Linux...
Set 10 16:12:59 catarino systemd[1]: Starting Plex Media Server for Linux...
Set 10 16:12:59 catarino systemd[1]: plexmediaserver.service start request repeated too quickly, refusing to start.
Set 10 16:12:59 catarino systemd[1]: Failed to start Plex Media Server for Linux.
Set 10 16:12:59 catarino systemd[1]: Unit plexmediaserver.service entered failed state."

The crash reports folder is empty.

thx in advance

Search - No results

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I've seen that a lot of people are having this issue on various platforms. When I search via the web client I get no results. Searching on the Android client seems to work OK.
Any idea how to resolve this?

Plex Media Server ppa for ubuntu?

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If there one or do I have to use wget to the link on the download page every time?

Not sure why I get buffering

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I’m having a buffering issue as of late and am having trouble determining the cause. When I first set the server up a few years ago I tested a few simultaneous transcoded streams and they played fine. Until recently though I've tended to just direct stream to Rasplex. Because of that I'm not able to say exactly when this started. I’ve carried out quite a few tests using both my main and a test server set up on a laptop in the same LAN so will try to explain the issue clearly (hopefully). It’s a long post but I’ve included some pictures

Main Server Specs
CPU E3-1225 v3 @ 3.20GHz
RAM: 8GB
Ubuntu 16.04 LTS (up to date)
Plex version: 1.1.3.2700

Test (Laptop) Server Specs
CPU i7-4810mq @ 2.8GHz
RAM: 16GB
Windows 10 Pro (up to date)
Plex version: 1.1.3.2700

Clients
Rasplex – wired – latest version
Chromecast
Android Tablet – Nook HD
Dell laptop – wired
HP laptop - wireless

Test Media Specs
Media
Video Resolution 1080p
Duration 2:21:42
Bitrate 7844 kbps
Width 1920
Height 800
Aspect Ratio 2.35
Container MKV
Video Frame Rate 24p
Video Profile high
Part
Duration 2:21:42
File Harry Potter and the Prisoner of Azkaban (2004).mkv
Size 7.76 GB
Container MKV
Video Profile high
Codec H264
Bitrate 6562 kbps
Language English
Bit Depth 8
CABAC true
Chroma Subsampling 4:2:0
Duration 2:21:42
Frame Rate 23.976 fps
Frame Rate Mode cfr
Height 800
Level 4.1
Pixel Format yuv420p
Profile high
Ref Frames 5
Scan Type progressive
Width 1920
Codec AC3
Channels 5.1
Bitrate 640 kbps
Language English
Audio Channel Layout 5.1(side)
Bit Depth 16
Bitrate Mode CBR
Dialog Norm -27 dB
Duration 2:21:42
Sampling Rate 48000 Hz

Main Server Issue
On my main server I am seeing lots of buffering and looking at the ‘speed =>’ output in the ‘Plex Media Server.log’ this seems to point to an inability to transcode at a fast enough speed some of the time. The speed value is very erratic.

The below two screenshots show 2 streams with only 1 transcoding. The transcode is going to the Dell laptop – wired client.
At 19:40 buffering occurs, no real CPU usage can be seen and the speed value is at 0 (it’s not throttled at this point):

A few minutes later buffering stops, again the CPU is not taxed but the speed values have shot right up:

Without posting endless examples I am in short seeing regular buffering (even on only 1 stream when transcoding) and very erratic ‘speed =>’ values.

The above example is an extreme one, however I am regularly seeing ‘speed =>’ values of 0.2, 0.3 etc (during which I get buffering) then a while later seeing much higher ‘speed =>’ values.

Most of the time the CPU is doing very little and the fact the CPU can produce higher ‘speed =>’ values suggests it is up to the job.

What could be causing this, it feels like transcoding should be taking place but for some reason it’s just not happening.

Direct Stream is working fine.

Test (Laptop) Server Performance
I’m seeing no issues using a server installed on a laptop in the same LAN, using the same test media. In fact, it can cope easily with 5 streams with pretty steady ‘speed =>’ values in the server log. Below is a screenshot:

Conclusions
I’m no expert but I am drawing the following conclusions so far:
• As the laptop server can cope with 5 streams with no buffering at the client end I do not have a network issue.
• I know this is simplistic but a comparison between the 2 server’s CPUs is:

So the laptop server’s CPU is better but based on the above figures I would expect the Main server’s CPU to be able to cope with a few simultaneous transcodes.

What next?
I’m not sure of where to look next so any help/pointers would be appreciated. I’m about at the limit of my knowledge. Ask away if any additional info would be useful.

Please check that the file exists and the necessary drive is mounted.

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I get this message and have tried to fix it by doing the following:

  • Verified that I can actually get to the files in question - I did this by logging on to the server and going to the directories and checked the files were there

  • I checked that the file permissions were correct

  • Using my Samba fileshare I made sure the files would run in VLC
  • Think it might be a Plex database issue I deleted the libraries and tried adding them back in - Plex did not detect any of the files it detected before

Can anyone help? This has really stumped me. I just watched a show using Plex on Friday. Something is going on I cannot figure out.

Thanks in advance for any help given.

B.

Location of Plex Home Theater shortcut LXLE

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I've been searching for hours trying to find the shortcut for the Plex Home Theater executable in LXLE. It's installed but I can't find it anywhere.

I've found the install files in /opt/plexhometheater but where is the friggin shortcut to start it?

Friggin Linux. X( It's a good thing I don't have any hair or I would have pulled it all out by now.......


Add custom ssl certs, now available for everyone. How to?

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So in the recent update 0.9.14.6 (23.des) we can now add our own custom ssl certs.

I'm not familiar with pkcs#12.
I however have been using Letsencrypt to get my free signed ssl certs for all my standalone and apache web servers. How can I use does certs in Plex?

Edit: Available cert files from Letsencrypt: cert.pem chain.pem fullchain.pem privkey.pem

"Sign in failed" error when trying to claim an unclaimed server -- a workaround:

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Ever since I upgraded to the latest Plex server software, Plex has been telling me there's an unclaimed server. However, trying to claim that server always fails and I am asked to sign in first (even though I was already signed in) and that always fails.

I'm using an Ubuntu Desktop 14.04LTS installation with a projector, on a home wired network with Internet access. I've manually signed out of my server, manually signed out of the plex.tv website, disabled my adblocker (Adblock Plus on Chrome) restarted the computer, and tried again -- same error.

I also noticed that my server says there's an upgrade available even though that's the exact version I am already running (plexmediaserver_1.1.3.2700-6f64a8d_amd64.deb). I have re-downloaded and installed it on top of my existing software, but the situation remains.

I dug out an older version (plexmediaserver_1.0.0.2261-a17e99e_amd64.deb) and installed that on top of my existing software -- and both problems went away! The dashboard no longer reports an unclaimed server, and I have no log-in errors.

I notice many similar problem reports, but none mention downgrading as a successful "solution", but at least for me it solves the problem. This tells me it's not a firewall issue or otherwise related to the network; it seems directly linked to the version of the Plex server software. Could there be a bug in the plexmediaserver_1.1.3.2700 version that is causing this?

Local server requests sign-in when accessed via hostname but not via IP address

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Hello, I've set up a new plex server internal to my network that is to be local-only, no plex link (I have two plex-linked servers elsewhere). When I access it via its IP address I can access the server without sign-in, however when I use its hostname, despite this resolving to the machine's IP address and me getting connected to the right machine, I get asked for a plex sign-in. The logs show the following;

Aug 27, 2016 17:47:05.892 [0x7f2e25ffd700] DEBUG - NetworkServiceBrowser: SERVER arrived: 127.0.0.1 (servint)

So this shows it's at least recognised its own name at one point in the start-up. Then when I access the server via its hostname I get this;

Aug 27, 2016 17:47:15.504 [0x7f2e2a7ff700] DEBUG - Request came in with unrecognized domain 'servint' in header Host; treating as non-local

Essentially it doesn't recognise its own name and treats the request as external despite the "Authorised networks" network and netmask being set correctly in the config (as I say I'm not asked for authentication when I connect using the IP address). I can also run "ssh root@servint" and it gets me to the right place, so far it seems to be just Plex that is having a problem recognising the machine's name. It picks it up in the server config fields and shows the right name as its "friendly name".

It's version 1.1.2.2680-09e98fb installed fresh today.

Plex scanned for movies, some didn't match, now require manual press of "match" button in each movie

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Hi,
I set up my Plex again the other day, version 1.1.3.2700 for unRAID, and added my media. It took quite a long time as I have a lot of media. There's a chunk of movies (as in, they're all in order) that didn't get matched. This in itself isn't too odd - I know sometimes these services will stop responding if you make a lot of API calls, but the really weird thing is that if I hit refresh in the movies section it doesn't actually update these unmatched movies - I have to go into each one and hit refresh (which occasionally doesn't work, in which case I have to hit the match button).

Is this a known issue? Is there a way to bulk match any unmatched stuff? I would have thought hitting refresh on the library would do that but apparently not...

Server Cannot Be Found

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Hello,
I am running plexmediaserver on a openmediavault server (Debian). Plex web cannot find the server, nor can my Roku. However, my Windows 10 phone does connect via the Plex app. All devices are connected to the same subnet on my home network.

What are somethings that I can try to solve this issue?

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