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Multiple episodes, one file

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I'm trying to rename my star trek collection so that it conforms to the plex naming standard. But I've run into a snag. I've named everything like so:

 

Star Trek Voyager/

  Season 1/

    10 - Some episode.m4v

 

Now, with some episodes, it's actually 2 episodes in one. And according to the guide, it should be:

  Star Trek Voyager - s01e01-e02 - Caretaker.m4v

 

But that doesn't seem to fly, neither does "01-02 - Caretaker.m4v"

 

Any idea what I'm doing wrong?


Plex outside network accessibility requires port forward from 20562 -> 32400

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I spent a good deal amount of time trying to get outside network access to work. I opened port 32400 on my Plex Server computer. I added port forwards to my router. Nothing worked. Internally, I could access the server with no issues. Then, on the Settings > Remote Access > Show Advanced page, I noticed "Private :32400 <- Public <publicip>:20562 <- Internet" above the checkbox "Manually specify public port". The checkbox was not checked. It wasn't until I created a port forward rule from 20562 -> 32400 that outside network access started working. If I check the "Manually specify public port" checkbox, set it to 32400 and select "Apply", outside network access no longer works. So I'm wondering what is the significance of port 20562 at my routers public IP address? Why is plex communicating over this port instead of the default 32400?

Plex media players 2 stopped playing

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My plex media server is on QNAP ts-453B
My plex media player 2 pass through HD station
When I played movies, it stops every 10~15 minutes

My plex server version is 1.12.2.4929
My plex players version is 2.8

Any setting missing?
Thanks for help!!!

Restored media from Windows to Linux now nothing works?

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I dual boot and had created many libraries and collection on my Windows box. Previously I have copied the windows APPDATA Plex files into /var/lib/plexmediaserver etc.. to replace the existing files, start the web interface, correct the drive paths and viola it works!

Today it hasn't worked. I backed up the Linux media files but Plex seems dead. I tried

sudo service plexmediaserver start and sudo service plexmediaserver stop but all I get is an empty browser at http://localhost:32400/web/index.html

I then reinstalled the latest Plex .deb and still nothing! This is weird, usually something is working by now so I've no idea what's happened? I copied all files about using sudo bash and haven't changed ownership of the files.

drwxr-xr-x 10 root root 4096 Apr 15 16:20 Backup
drwxr-xr-x 5 root root 4096 Apr 15 16:33 Cache
drwxr-xr-x 4 root root 4096 Apr 15 16:34 Codecs
drwxr-xr-x 7 root root 4096 Apr 15 16:41 Crash Reports
drwxr-xr-x 4 root root 4096 Apr 15 16:41 Logs
drwxr-xr-x 3 root root 4096 Apr 15 16:34 Media
drwxr-xr-x 4 root root 4096 Apr 15 17:02 Metadata
-rw-r--r-- 1 root root 4 Apr 15 17:37 plexmediaserver.pid
drwxr-xr-x 4 root root 4096 Apr 15 17:16 Plug-ins
drwxr-xr-x 7 plex plex 4096 Apr 15 17:17 Plug-in Support
-rw------- 1 root root 889 Apr 15 17:37 Preferences.xml
drwxr-xr-x 3 root root 4096 Apr 15 17:16 Scanners

I note only one file here is showing as Plex owned which may be my issue. If anyone else can quickly chown and chmod that would be helpful.

Using Linux Mint (latest)

Music video not showing

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I have a live concert DVD that I converted to MP4s and I can't get it to show up in Plex. So far I have:

  • Carefully set the file names to the recommendations for Plex music videos
  • Tried some variations on the recommendation for file naming
  • Removed a special character from the one file that had a special character
  • Used a metadata editor and added in the music metadata into the MP4s
  • Moved the folder for the MP4s into the Global music folder and then inline. Either way it doesn't work.

Here is an example of my filenames:
.../Music-Videos/Jesse Cook - One Night at the Metropolis/03 - Cafe Mocha - video.mp4

Previously, before I started experimenting with the file names they were like this:
.../Music-Videos/Jesse Cook-One Night at the Metropolis/03-Cafe Mocha-video.mp4

and even before that, like this:
.../Music-Videos/Jesse_Cook-One_Night_at_the_Metropolis/03-Cafe_Mocha-video.mp4

My server is OpenSuSE Leap 42.3 with all the latest updates.

Lg tv is messing plex server trough dlna

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I have talked to sub zero creator that something is triggering sub zero to download subtitles all the time, even if schedules are turned off and my library is constantly refreshing.. and in my testing i noticed that this issues are coming from lg webos tv.. lg tv don-t have plex installed.. when i turn on tv my plex server is acting like crazy.. i never entered plex dlna trough that tv.. how is this possible..you can see in plex dlna logs at 23:26 there is lg webos name, and after that subzero is constantly downloading new subtitles for movies and refreshing libraries.. and in logs you can see that it is trying to direct play movies..at 05:06 i turned tv again to test it, and everything is happening again..just to clarify, i never entered dlna app on lg tv after i installed plex server..

PMS constantly buffering and is virtually unwatchable as a result!

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Note: I'm a paid Plex pass subscriber, and have the latest version of the Plex Media Server for Linux installed.

I've been using Plex for some time - since circa 2014 or so, I believe - and have had Plex working fine on a number of server setups. I now have a Plex instance located on a Ubuntu virtual server in a datacenter on a 1Gigabit pipe. It runs on 64-bit Ubuntu Linux under VMware vSphere 6.5 with eight (8) 2.1Ghz Intel Xeon CPU cores, 16GB of RAM, local 15k SAS virtual drives, all allocated to it. Its library is stored on a NFS mount in the same rack where it is able to random read & write at approximately 85+ MB/sec (800+ Mbps). Most of my previous setups were Plex running on a dedicated machine however this virtual machine is more powerful than any single machine a Plex server had run on in the past. It had run on Linux, Windows and OS X without much incident. Again, it has more than enough resources (one would imagine!)

However, when trying to stream media either via the web browse or Roku's Plex channel/application, I end up with my media getting paused and buffering ensuing. This happens quite frequently and happens whether or not the server is under any load, whether the virtual server running Linux and PMS (guest) or the ESXi hypervisor (host). This happens when trying to stream most media, including 200MB size MKV 1080p cartoon television shows! I might expect this from it having to stream and transcode (or, in case of fast forwarding, skip to random values) a large 8GB+ 1080p encoded Blu-Ray rip of a movie but a 200MB file? It can bring all of this into RAM for transcoding easily as it has 16GB available and tens of GB available on local disk, nevermind the NFS capable of reading and writing at 85+ megabytes per second (not Mbps, but MB/s).

I have had the media stream paused for about 10 minutes now yet the system load on the server for this 200MB file exceeds 9.0 (that is, the work of 9 processing cores) when the system is allocated just 8 cores, meaning CPU contention is quite high at the moment. I also have limited the maximum number of simultaenous transcoders to 4. There are 4 transcoders running for this single file even though as mentioned above it should be fully done processing by now as it's been paused. I know now if I were to unpause it, the entire 25 minute show would play through uninterrupted except perhaps in the last 3 or 4 minutes thanks to the pause and assumed pre-buffering.

As mentioned aboved the only way I've found to alleviate this is to pause the media being streamed via the client, whether my Roku to my TV or my web browser, and let it queue up a bit. But this only helps for a certain period of time, at which point I must pause it and let it sit paused, "marinating" as I like to call it, for several minutes.

My 'Advanced' settings for Plex Server include:

*) Maximum simultaneous video transcode: 4
*) Transcoder quality: Prefer higher-speed encoding
*) Transcoder default throttle buffer: 90 (seconds)
*) Background transcoding x264 preset: Super fast
*) Use hardware acceleration when available (not sure what hardware this means; newer CPU instruction sets, GPUs? It's running in a vSphere ESXi 6.5 guest VM w/ no GPU and a mid-2011 Xeon)

I have also set the maximum remote bitrate stream to 10Mbps (1080p), Secure Connections 'preferred', HTTP pipelining enabled, all hosts accessing the server are considered outside of the local LAN (so they are subject to remote settings), and in both the web and Roku clients I have set maximum bandwidth to 3 and 2Mbps, respectively, all in order to try and keep resource and network usage down.

Is there anything I'm missing that would cause this to choke so much? It's become pretty much unwatchable lest I either get some really poor quality encoded versions or I leave it paused for long periods of time.

Thank you!

Plex Media Server can't find files on USB drive connected to Raspberry Pi 3

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I recently got a Pi 3 and decided to start moving my PMS setup from my desktop to the Pi. Installation following this guide worked fine up until it came to adding media. I threw a couple shows on a small thumb drive just to test this out. Initially they were just on the root of the drive. I can see the files fine on the Pi's terminal, but Plex doesn't see them when it scans the library. I then followed the organizational guide and put them in /TV Shows/showname/season 01, but no difference in Plex's ability to find the media. What could I be doing wrong?


Every few days, Plex server becomes unavailable, but the service is still running. What's going on?

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I'm running an Ubuntu 16.04 headless server currently. I've read somewhere that this issue can be caused when the directory used for transcoding gets full, so I manually configured it to go to a folder on a drive with over 2TB of storage remaining, but the issue persists. Please help. I have attached logs.

Library scanning on mount points from win10 changing between acceptable and very long scanning time

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I've recently set up a debian machine to run plex on, which I will be getting the library files from a network share on my old windows 10 plex server.

I've shared the folders from windows 10 and mounted them with cifs on debian, but for some of the mount points, plex takes forever to scan the content, and I am also getting some errors saying unable to load files.

How should I troubleshoot this, being a fairly new linux user?

Installed plugins won't show

Was able to fix a service start error with status=100

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I was getting an error when trying to start the plex server with a status=100. (sorry i can't copy paste out of my terminal) journalctl were saying something about trying to install libc6 but then stopping because it was already installed. Then on manually trying to reinstall using apt-get i got a message saying something was wrong with libstdc++6:armhf. so i tried reinstalling that only. then the service started okay.

anyway i was hoping it would help someone i haven't been able to find this code online. Also should say i'm a novice at best at linux so any other advice or insight on why this would happen would be appreciated (it seems to be fixed?!)!

system is a readynas 214 running os 6.9.3
plex version is 1.12.2.4929

I cant log into an existing Plex server from Linux

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Works very well in Win10, but in Ubuntu 17.10, I poke the login using GMail credentials and it just spins, and will not continue to login. What could be the reason? Thanks...

Plex keeps crashing on unRAID

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So i recently switched to a new server. I switched from a dual core intel 3ghz 4gb ram desktop to an HP tower server that is dual cpu 2.2ghz with 8gb of ram. From the first day of running plex on the new server, it has been crashing at the very least once a day sometimes upwards of 3 to 4 times a day. When it crashes, the tv displays a message stating: A Network Error Has Occurred. It usually happens while someone is watching our big screen tv with the plex app running on our smart tv (samsung native plex app used for streaming on the tv). I have attached my debug logs but please keep in mind i am not the most advanced person when it comes to ssh and such. I mostly use youtube to get by when it comes to anything technical.

Transcoder shut down due to an error on all media

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Hi, I'm having problems with my plex server all of a sudden. It have been working for a long time, but suddenly the transcoder started crashing during my watches.
It happens randomly, and on all my content. Sometimes it happens every minute and sometimes I can watch a whole episode of a TV-series only crashing once.

I am attaching the logs as a zip without verbose logging.
Hope that someone can help me as I've fought for quite a while.

I have tried different versions of PMS and nothing is helping.

I've taken a special interest in the following lines from the logs, but I don't know if they are the course or what to do about it.
Apr 16, 2018 20:15:18.807 [0x7f811fbff700] ERROR - [Transcoder] [dash @ 0x3041c20] Unable to open http://127.0.0.1:32400/video/:/transcode/session/9rt8dfzapaukhjvws54rpemc/3f126d27-95a1-42e3-9753-4bcdca406999/manifest for writing
Apr 16, 2018 20:15:18.808 [0x7f8112911700] ERROR - [Transcoder] av_interleaved_write_frame(): Connection timed out
Thanks!


How to create a custom optimization for a device?

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I've got an AAXA Pico HD projector that can play media off of a USB drive. I've been trying to get some video working on it creating a optimization profile so I can download and play the video right off the USB drive. However, no matter what I try I'm unable to get any new optimization profiles to show up in the list. I've been successful in editing one of the profiles in /usr/lib/plexmediaserver/Resources/Profiles and using that one (not renamed) to transcode and download a video and it's working on the projector now. So I'm wondering,

1) How can I create a new optimization profile so it shows up in the list to choose from?
2) Where can I put this so that it doesn't get overwritten when I upgrade PMS?

Shared Lib Users marking content as watched

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So i've shared my library out to a few people, one of whom has started watching a series i've not started yet.

However on my 'On Deck' page the episode after the episode they are currently watching is shown, and going into the show, all the episodes they have watched are marked as watched.

 

They have there own server and own account, libs are shared in both directions.

 

My server is ubuntu, his unraid if it makes any difference. Both PlexPass.

 

I'm 9.11.5 hes 9.11.4.

 

[edit] Updated to 9.11.6, will reconfirm the problem.

"conversion failed: transcoder exited due to an error" How to solve

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Hello,

Been having this error for a while now, and really not too sure on how to solve it. The error comes up at random places and on all my files, sometimes it goes away for a month and other times will come up every couple of minutes.

I've attached my log files.

Thanks

Ubuntu 12.04 UFW

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Hello,

I have plex running on Ubuntu. Which ports do I need to open on the UFW to get plex working and get access to a windows cifs share?

 

I tried already port 80,32400, 445, 443, 137, 389 and 139.

 

When I turn ufw off plex is working perfect, but I'd like some extra protection.

 

Can you help me.

Playback Error. Conversion failed. The transcoder exited due to an error.

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Was working fine for 3-4 months and now getting gremlins. Transcoders keep failing. Tried to re-install latest package. Running on Linux in a Hyper-V Guest. Trying to download logs just ends up with 500 Internal Server Error.

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